Gilbert S.

Hello,

On 01/23/2024 I received an account suspension wherein I know for sure no violation occurred. Upon contacting PlayStation the customer support as not helpful at all as no reason could be given and the email gave a general list of reasons with nothing specific.

This has never happened to my account until last night while my son played Fortnight. We (mother and father) were there so no violation occurred. I will no longer be purchasing any digital games through PlayStation moving forward due to PlayStations fraudulent ability to suspend accounts and provide no clear evidence to did so. In addition I will be deleting the Sony Store for movies and only go through Apple.

I have hundreds of games and movies that at a whim PlayStation can simply steel by not giving access. Again I will no longer purchase anything digital through PlayStation ever again. And I hope a US government body investigates PlayStation for this behavior as it amounts to theft.