LinkShe is a dishonest company operating in association with Paypal! Here youll find another person complaining about the dishonest online Chinese company LinkShe and how they are protected by Paypal.
I ordered some clothing from LinkShe that arrived not only too small but was made out of cotton t-shirt material, which is not described on their site. I made my purchase through Paypal because I felt it was safe.
In preparing the order for return, I sent several messages to LinkShe but received no response, and their contact number seems to be disconnected. I called Paypal and after explaining the issue, I was told LinkShe had responded to me, but as I told Paypal at the time, I had no message back from them. I had asked for a returns label, but was told that their address would be emailed to me. It was an address in China so I called Paypal back to ask for a UK address, (Amazon does not deal with any overseas company that cannot give a UK returns address). I was also told that I needed to get a tracking number, which I did with my returns, but after spending almost £20. In this case, the post office told me that because I did not have a returns label from the company with a bar code or tracking number, I could only get a sessions ID number, which cost me £19.75. The only other option, which cost more was to send it recorded mail, but this still would only have a sessions ID number and could only be tracked after it was signed for. Either has a Tracking number and these companies should know this just as Amazon and my credit company knows.
After talking to Paypal LinkShe then offered to pay me £40 of my £134.86, with this I called Paypal to open a dispute. After sending a copy of my postal receipt and the reason why I was not able to get a tracking number, because the company they were representing would not supply me with a returns label, at least two months passed, and after reopening this case three 3 times, Paypal said that they could not return my money because of a returns and refunds policy that protected LinkShe.
Paypal claims that they are unaware that without a company returns label the post office could only give a sessions ID number, which they find unacceptable.
My credit card company had to get my money back, and strangely enough they were aware of the post office policy that Paypal seems not to know of.
Needless to say I felt very let down by Paypal, who did not protect my interest.
I wish I had read the reviews on Google before I had any dealings with this company LinkShe. BE CAREFUL who you deal with, and what Paypals responsibility is to cover you.