Gina T.

I have never had such a hard time with any ink company as I have with these people. First, their remanufactured ink HP ink cartridges do not work with my older HP printer. They ought to, as my printer is older and does not have the new sabotaging software. Furthermore, other HP generic cartridges work just fine from another seller. No problems at all with the other seller's cartridges -- only these LD ones.
These people at Inkcartridges.com caused me such a headache making me try all these troubleshooting things that did nothing to help, and they think they are going to make you repeat over and over what does not work. I even rolled back software.
Then they said "oh it's the sensor" we'll send you ones with a better sensor but all they did was send these LD cartridges again -- and STILL THEY DID NOT WORK. They hope to buy time by shipping everything late and hoping you will forget you've been ripped off.
One man in customer service TWO WEEKS AGO said he was going to refund me for the black ink but I never did get that. Then I emailed where is it? And I got all these emails that said, oh, we are mailing you a check, oh we'll send the refund back to your card -- I mean, these folks are thieves.
The upshot is, the LD cartridges they send are NOT going to work in your HP printer. Then you are going to be out the money, as there is no integrity with this outfit. There are many other ink cartridge sellers who will be honest and send you cartridges that DO work, and also they will stand behind their word, but this company is NOT one of them. They don't even stay on the same page with what they tell people.
Oh this is rich -- they said on the color cartridge they would give me store credit. HOW IN THE WORLD is store credit going to help me when I have an HP printer that uses HP 61? They are a bad outfit, I lost about $25 on them and ended up having to buy from another seller. It was a few more bucks but the competition is so much better. Do not waste your time and money. I would send copies of all the pathetic, repetitive lying emails but there are too many from this outfit. Don't buy those LD cartridges.