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Gino N.

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1 Review by Gino

Precision LED

  • Precision LED

“A company that practices in bait and switch tactics cannot be trusted.”
5/9/23

I ordered a LED kit back in 2017 for my jeep wrangler and the dome light failed. The Customer Service rep stated "We did not introduce lifetime warranty until 2019 when we brought in our newer model bulb. However, the warranty information on the web site clearly indicates a "life time warranty" and does not exclude purchases prior to 2019, as follows: "Our lifetime warranty is limited to one replacement only. For example, if you order a kit with 10 LED bulbs, the maximum number of replacements we can warranty is 10 LED bulbs." Please be aware that this company does not stand by their products if they fail. Therefore, I will no longer be a customer of their products, as they do not honor their warranty or written policy(s).

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