Glenda G.

If I could give 0 stars for for this company I would. This company is not honest and upfront about their fees. I am a new business owner and have never had a website built. I was trusting them to be professional and forthright with exactly what it would cost to build a website and design a logo. When I first contacted them they told me it would cost me 350.00 to build an entire website. I thought that is an incredible price. Eric told me that it was a one day sale only. Even though I wasn't ready to start the business and didn't even have my legal set up fees completed he assured me that it was no problem. They would take the money and they could just make a template and wait to work on it when I was ready. He told me I had a 100% guarantee that it would be made to my liking. Eric never told me there would be extra fees to complete the website. They were not honest. A company should always tell you all the fees up front so that you can make an informed decision if you can afford their services. The next time we talked he told me that they needed more money to the write content. He actually told me that he would give me a deal and charge me 300.00 for the content writing and a logo. They also told me I would need SEO which costs 3000. 00 but they would give me a deal on that too. They said 75% coupon so it would cost me 1500. 00 and I could make payments. Then I was told that it would cost to put products on my page. They could only put on 3 pictures of products on my page. If all of these expenses would have been disclosed on the first phone call I would have been able to say that I wouldn't be able to afford a website with them at this time and could have looked for alternatives. The more I spoke with them the more money I found out it would cost for me to have my website, they more I realized I got involved in a scam company. I am an elementary school teacher and a single mom of two boys. I am about to possibly lose my job because of Covid-19 and I needed this website built so I could start my online business and get money coming in. I do not have a completed website that I can use. The only thing I can say positive is that Eric built me a beautiful logo for my business. That cost me 100.00. So the company has stolen 550.00 from me! The logo wasn't worth the 550.00 I lost. Beware if you contact this company make sure they are upfront with their costs and that you get everything in writing. I should have made them put everything in writing! Now I need to file fraudulent charges to get my money back. They also promised me that I would have a 100% money back guarantee. That is a joke. Another red flag is that this company has so many different numbers to call. They are probably all cell phone numbers. They do not have one business number. Every time you call too, they will put you on hold to get permission from a manager for their pricing. Who does that. Eric told me back on July 1st the best they could do for me is give me a 200.00 credit. I want to get my 550.00 back since I do not have a completed website. All they did is take a template with stock photos and gibberish and put my logo on it and called it my website! I told them that I would take the 200.00 (I didn't want to lose out on all of my money.) It is now July 10th and guess what. They still have not given me a refund. Yesterday a Brian called me. He was trying to get me to stay with their company. I told him I already have a Shopify website that I paid someone to create with my logo on it and it is finished. I do not want their business. I want my refund of 550.00. They should honor their 100% money back guarantee if they are an honest company. Obviously they aren't or they would have been upfront about all of the fees to build the website. They must be desperate for business and not doing well to keep 550.00 from a single mom.