Glenn A.

I'll start out by saying the website is beyond deceiving. Having many rose bushes my self these roses are a Joke. I'm embarrassed to say I've placed over 20+ orders and spent thousands of dollars with Grace Rose Farm. Almost every time something goes wrong whether it's shipping or the roses them selves, to keep it simple. The thing is im a huge supporter of small businesses and or "family owned". Im also not unreasonable given that I've given them so many chances to get it right. To be honest, the worst part is is that they say they have customer support, they don't. I've tried to call them a multitude of times and never has anyone ever picked up the phone nor have I received a call-back. Contacting them from email? You MIGHT get a response but its weeks after. This company is nothing but a scam and constantly falls short on their promises as a legitimate business. Im surprised theyre still in business. Most of the reviews are 1 or 2 stars (1.3 stars on Better Business Bureau) EEEK! What does that tell you? Every once in a while there's reviews for the full 5 stars, not 3, not 4, and the reviews are so detailed in a way that it's obviously been fabricated or payed for. So I also feel like instead of GRF helping all of us "real customers" and making it right, they're more concerned about covering their own@$$. It's almost insulting. Needless to say, trust the stars, or lack of, and go elsewhere to purchase roses. Please don't make the same mistake me and all the others have