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Glenn B.

Contributor Level

Total Points
81

1 Review by Glenn

  • JB HI-FI

2/15/23
Verified purchase

Would have been content to make me wait for over 2 months without saying a word. The date of my item came and went without a word from JB. I had to reach out to them, only to be told 3 different dates (all lies) before they could eventually settle on a date from over a month from now, and still no guarantee. Just "it might come next month". So they didn't have a clue, did everything they could to keep me in the dark as to the status of my order and had my money. Every part of this transaction was dishonest and manipulative. Avoid like the plague. I found my item for 14% cheaper elsewhere after cancelling with JB and it only took 2 days to get to me, from NSW to Perth. I asked for a discount on any future purchase and was denied. So this became a no brainer, i'm never using these charlatans again. I'll save a lot of money and a lot more time by doing so. I already have as a matter of fact. Thanks Store DJ Online for your professional attitude and respect, you have my business from now on.

P.S. The below picture is the information they withheld from me. Important information. I was only able to obtain it after spending half the day speaking to them. They had no intention of letting me know where my item was and that it was delayed. Just hoped I wouldn't notice

Products used:
Head shell and cartridge

Service
Value
Shipping

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