Gloria M.

Bought a Navy blue dress from Chico's and after following the washing instructions on the dress I saw that the dress had shrunk and the lining was coming down longer than the dress itself. Also around the sleeves. I did not wear it right away so I had not idea this was going to happen. I was told that since I was calling about this issue past 60 day of the date of purchase they could not do anything for me. I consider this to be very poor poor customer service. Very disappointed, I have been a customer for over 15 years.