J. M.

Started off with them to edit 1 website. They promised everything was no problem. They were plenty nice. Then I decided I would have them rebuild a completely different website because they seemed knowledgeable enough. Every phone call after the initial phone call was an upsell. Hey you need this ($1000), and this ($1000) and you need to be PCI compliant ($1500), you need a custom dashboard ($1200). Then they try scare tactics about your website getting hacked or credit card information stolen in order to get you to buy. Once I refused PCI compliant stuff they sent some bogus form to sign that says they are not responsible if CC information is stolen even thought my site doesn't store CC information because it goes through paypal. Because I refused most everything ( I did purchase SEO work from them, that is another story...geez) that made the guy mad. He then proceeded to send me text messages telling me I wanted everything for free and then telling me he didn't want to work with me anymore. Then said he would have there lawyers speak with me. After the release of my new rebuilt website all I see was errors. This was not as custom built as they said, this was a general template that they used and just plugged things in. There was still Lorem Ipsum text, statements that didn't make sense about my products, pictures were (and still are) scaled incorrectly. Weird double categories, pictures of things that were not mine and so on. They were supposed to transfer all the accounts information from the previous website users and were unable to do that. Now I'm telling customers to make new accounts. At this point I wanted a refund for the first initial site I wanted them to just edit that they were paid for in February. It is now May and they STILL have not refunded my money for work they have not even started. I had to call my bank and ask for a charge back. My impression is that they are a middle man. They might know what they are talking about but the work itself is farmed out to much cheaper web developers so they have little control. Their job is to sell and they are relentless with the upselling and scare tactics. You can hear others in the background when you speak with them.

Regarding the SEO work I purchased from them...lol...of course they promised they would direct all kinds of traffic to my site. They were like, "you're going to be processing thousands of transactions after we're done"...lol...my website is like a ghost town. The only traffic is sees is regular customers and when they come in and fix something. I could go on and on about how awful this has been and there are other things that I could talk about but you get the idea. DO NOT USE THIS COMPANY!

You would have better luck finding someone on Fiverr for less money to do the same work.

I just want to add that the positive reviews are obviously fake. Pay attention to the most recent reviews. Those are the same experiences I had plus some.

I'm editing to add that I just found a problem where wholesale customers can't check out. I told them about this issue and it's still not fixed. They also have a different shipping price than I had told them and customers are paying too much. Also, I'm having to pay someone else to fix all the things they screwed up.

Last edit to say that after disputing the charge with my bank the bank has refunded my money. It was a shame they couldn't just refund the money and I had to go through that. Lastly, I noticed a lot of "new" 5 star reviews that appeared for them. I'm calling B.S. On all of them, check the dates on them.