- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I purchased this software thinking it was another software company and paid $135 for what I thought was a lifetime license for the pro version. Turns out it was one year and it wasn't the pro version! Requests for refunds have gone unanswered even though the so called 'guarantee' of a refund was only a few days after purchasing the product. I did get an email saying that my refund is being processed. It was a lot of work by me to achieve this result.
Tip for consumers:
Expensive software. Refund policy hard to access.
Products used:
PC Cleaner
Graham H.'s review of PC HelpSoft earned 6 Very Helpful votes
Graham hasn’t received any thanks yous.
Graham doesn’t have any fans yet.
Graham isn’t following anybody yet.
Empty.
Before I had tried a paid subscription I'd gone through their so-called free option to manually...
Programme inutilisable et dangereux comme plusieurs utilisateurs le relatent. Utiliser en lieu et...
Thank you for sharing your experience with the software company. It's disappointing to hear that you had such an experience with the service, we will take your feedback seriously and will escalate the concern to the marketing and billing teams.
I'm glad to hear that you have received an email stating that your refund is being processed, but I can imagine it was frustrating to have to put in so much effort to achieve this result.
I hope that the refund process goes smoothly for you, and if you have any further issues or concerns, please don't hesitate to reach out to our customer support team.