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Every time I try to use the portal to access my account, I CAN'T GET IN! I have to call for assistance because my password is wrong. However, it is the new password that I made a few weeks ago. 1st I wait because all the help people are "busy assisting other callers." We work for at least an hour. Today I worked with a young lady that tried to help me for over an hour. She tried everything she could to help me. Some of the things she tried were things that had been used before that actually worked. NOT TODAY! With all of these negative reviews you would think that someone in charge would take the initiative to get the software fixed. In my opinion it is NOT the people. All the people that have worked with me have been respectful and hard working except for one guy that hung up on me. You know why he hung up on me? He was at his wits end. That wasn't his fault. IT IS THE SYSTEM! GET IT FIXED!
Tip for consumers:
The people gave great service. In my opinion this is way to may hoops to give an opinion.
Ava T.'s review of U.S. Small Business Administration earned a Very Helpful vote
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Empty.
Short of a presidential order they won't help you. Endless grief trying to resolve any issues....
Smh this is supposed to help us the working honest ppl! In 9/18 my home was damage thru a flood...
