I ordered three items through beauty bakerie. The colors were very different than described or shown in pictures on the website. I'm unsure if there was some mistake on their end, of if the colors are just that off. I reached out for help and said that I would be happy to send them back, exchange them, accept a refund, whatever was easiest for them. I got a short and condescending response saying they don't accept any returns ever and don't give any refunds ever. Definitely go elsewhere for anything you need.