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I've ordered from this company before - got a email stating my order was left on the porch by Fedex and there was no order but I still had to pay for it. Their customer service dept was horrible. I was informed because I didn't get the insurance to cover my order- nothing could be done. They cared less regarding my concerns. Who wants to pay for items NEVER RECEIVED?
It's 2023 - I PRAY this company have concerns and cares for their customers now. They do have beautiful products - but no one wants to pay for undelivered items. That's not fair or right. Most of all I PRAY hard they are NO LONGER USING FEDEX. I'm going to order again with many doubts but I do love their lip colors. Praying I get what I paid for on this go round because it's NOT cool having to pay for UNDELIVERED MERCHANDISE.
Tip for consumers:
This company needs a replacement and refund policy where they take full responsibility of the products sent out by Fedex that’ was NOT DELIVERED ( everyone is NOT lying) . Beauty Bakery need to treat their customers better .
Products used:
Lip sticks but I never receive my order
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