H B.

I have had faeces next to the back door and in the garden for the past 2 weeks after paying the cover to Corgi for the past 10yrs. I have had a technician visiting, clearing the blockage and he damaged the pipe -now I have a faeces-filled garden. I am a disabled person and have been trying to call them at least once a day. I have been told to get someone else to do the job and they have not clarified who will pay for the cost. They keep transferring me back to different teams and departments. Since last week some one called Lawrie has been dealing with this and I was told he will call me back. I have been waiting for this call back for the past week and have had no response. Corgi have been blaming others and having had 2 or 3 different companies visiting saying Corgi is responsible and should do the work. I have complained to Environmental Health as this is health hazard not just for me but the whole community. I am unable to open the door or use the garden. It is literally human waste in the garden, having rats, bugs and what not. I am unable to go to Financial ombudsman as I have to wait 8 weeks from my initial complaint. STAY AWAY FROM THIS COMPANY. PLEASE DO NOT LOOK AT THE PHOTOS AS THEY MIGHT MAKE YOU SICK.