Thumbnail of user hc65

H C.

Contributor Level

Total Points
169

2 Reviews by H

  • Replacements

1/26/23

I was expecting China and received plastic. When I tried to find the original description it was not available. Since I have to pay for returns I feel taken advantage of.

Tip for consumers:
Since the product that arrived is not what I ordered and shipping is on me to return it I feel taken advantage of. I broke my own rule: if a store has a poor return policy - in this case I pay for shipping - then don't do business with them.
I'm very disappointed because I really had great hopes for this company both to buy and sell product.

Products used:
None.
Product description was wrong and I feel taken advantage of.
Shipping is expensive and returns are at the buyer's expense. This alone should be cause for pause. In a era where shipping is free, I will not take the risk again ordering from this stie.

Service
Value
Shipping
Returns
Quality
  • Soft Surroundings

12/21/18

Really? And then they don't have a 24/7 number to call? I checked on the order today 12/21. This was an in-stock item. I can now see by all of the ratings that this is not a mistake but a common business practice. Shame on you. It was my birthday present to myself. Guess not. If you go out of business just read your reviews to see why.

H Has Earned 9 Votes

H C.'s review of Soft Surroundings earned 4 Very Helpful votes

H C.'s review of Replacements earned 5 Very Helpful votes

H hasn’t received any thanks yous.

H doesn’t have any fans yet.

H isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user amys3518
2/7/24

I recently sent my china and crystal to Replacements Ltd to sell after getting an offer from...

Thumbnail of user dlw14
1/26/24

I ordered four china mugs and paid $9.99 shipping for each item on top of the mug price. One mug...