Woke up this morning unable to access my savings account which holds all of my funds. When I contacted them to find out why, I was told it was due to site maintenance and is expected to be done by 6pm. I explained that I didn't recieve an email or text giving me any notice this would be happening or I would have transferred funds ahead of time. I was told I did get a notification but it's only sent to my app or online messages on my Scotiabank account. So I would only see the message if I logged on and noticed it myself. I explained that i needed access to my funds as my 12 year old daughter had a volleyball tournament out of town today. And I have no options to borrow and shouldn't have to. I was basically told it wasn't their problem and there was nothing they could do to help. So now my daughter will miss her tournament after working so hard just to make it to that level. I can never give this day back to my daughter and Scotiabank could not care less. I will be closing my account as soon as my funds are available again. If you bank with Scotiabank you could wake up with no money one day. That is a fact.