Purchased a necklace from grailed. Seller was extremely sketchy and I saw pictures and videos online after making my purchase that made me believe the necklace was fake. I did some heavy research and found extreme amounts of evidence that the necklace I purchased was a fake. Emailed customer service and they have ignored my desperate pleas for any sort of update or support. I regret not doing more research before hand, but I definitely feel scammed by grailed, as they do NOT stand by their customers. Please, if it happened to me, it could most definitely happen to anyone. Spend your money wisely and do not take that risk of purchasing from a reseller such as grailed.