Hengameh H.

These products do not even close a hairline crack. All lies and fraud. Who on earth gave them permit to work and sell this product. Is the government sleep?

One of the worse customer service providers within Alexandria branch and this store. Bunch of illegal acts they perform.
I was at the design counter and the two designers named Kena and Kamaria were chatting with each other although they saw me waiting for them. After couple of time of asking for help one of them approached me and I asked if they have designed counter top. She just told me to go to the aile and find it myself. I asked again can you look online and see if you evern carry it. She raise her voice and repeated herself. Then I asked for manager and she went to the other designer Kena and loudly started disrescpeting my request so the other designer approached me and told me she is the manager. I knew she was lying and since her badge was hidden I asked to see her badge. She put her hand on her badge and said " no, you can not, I am the manager". I said no, you are not, please go call the manager. She goes to her manager, named, Andy, and fills her in with bunch of lies. The manager approaches me ignoring all my complaints and told me he will go to aile and look. Meanwhile, I went to design counter to grab a pen and write their names. Kena pretty much was attacking me telling me I could not take a pen and I have to ask her to please have a pen. She started yelling at me and pretty much aggressively putting her hand on the pen in my hand. I told the manager Andy and he just ignore me and gave me a pen from his pocket. Then, I asked Andy for their names. This time he told me "both of them are just designers:. So, knowingly he lied previously also. This is unbelievable and illegal action. Now, I filling this review and filling official complaint with corporate office.