I have been a long time customer of Chicos.
I purchase a Faux leather off white jacket
Never worn & still has price tag paid $159.+tax jacket was in closet next to real leather black & somehow has black blotches
All over off white jacket.
Called customer service which was awful
Not helpful at all due to I didn't have receipt
Any longer. Chicos quality of clothes has changed. Doing my shopping at J. Jill now.