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Customer service basically told me to "too bad so sad" then didn't respond anymore about an issue I had with the program. Thanks a lot.
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I am a South African University student and tried the software for a project. I saw that it was...
DemoCreator failed 100% of the time. Ran some 10 tests. Used 2 operating systems. The software is...
Hi Hollie, thanks for taking the time to write your whole experience with our customer service. I'd like to express our deepest apologies for the inconvenience that happened on your end. We understand that it is very important for users to get help efficiently when he/she has trouble using the product. We always desire every interaction you have with us to be as smooth and as hassle-free as possible, but we are sad to hear that you didn't have a good experience with our customer service. Wondershare values each customer's benefit and cares about their voice, and we will do our best to improve it.
To investigate the issue you are encountering with this software, would you please drop an email at customercare@wondershare.com with more details?
You are important to us, and we want to help as much as we're able to. Look forward to getting in touch with you!