Redweek's own site says no cancelations within 60 days of the vacation and my listing was specific no refunds upon cancelation. Redweek allowed a rented to cancel their reservation 2 WEEKS before the start date and refunded their money. Not only did I pay Redweek to list my timeshare but they gave me no time to find another renter. In fact the day before I received the cancelation from Redweek I had 2 people interested in my listing but told them it was already rented. Phone calls and emails to Redweek went unanswered. The ONLY communication I received was a voice mail claiming my emails were answered and to check my spam/junk folder. I did and found Redweek outright lied to me as there was nothing in the spam folder. They charged me to list my timeshare rental AND charge the buyer to purchase through Redweek. DO NOT USE REDWEEK it is a rip off and they do not respond to inquiries or complaints.