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Howard C.

Metro Vancouver Regional District, Canada

Contributor Level

Total Points
80

1 Review by Howard

  • The Brick

1/20/24

Purchased a gas range along with a microwave with a built in hood fan.
The installation team called a few times already. Got a feeling the right hand don't know what the left hand is done as the dispatcher doesn't seem to know where their techs schedule are.
Items are drop off on time by their delivery team yesterday. The old microwave is remove and new one is installed, gas stove is disconnected but the tech don't know how to install the new gas range.advised another tech will come by. After 4 hours of waiting and calling back and forth.
End result no clue when the tech will come and hook up the gas range.
Now we are not able to cook for the weekend with a disable mom.
May have to hire another company to hook up.
Another problem is we have prepaid the brick for the work.
Worst experience dealing with the installation department at the brick.
Delivery department was ok.

Service
Value
Shipping

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