Ian B.

I am building a new workshop in my house that I moved into last year. I have a home made router table, but wanted to upgrade. I have been eyeing the Jess-Em router lift for some time. I figured since i was building a new shop now would be the best time to buy. I found this on WoodCraft's web site, signed up for their email promotions (giving my 10% off my first order) and watched it. I got an email notifying me of a hot sale, 15% off everything on the site. In addition to my 10% welcome coupon it was an incredible savings. I pulled the trigger and ordered it. I had done some research into the site to make sure it wasn't a scam, but had read very few reviews. Then i started second guessing myself and the purchase, so to the depths of the reviews i went. I read a lot of reviews about delayed shipping, and no customer service. This was not the case with my purchase. I bought the lift on Friday at 10:56pm (why not?) and on Tuesday it was shipped. I received the unit on Thursday, less than a week from when i bought it, I had called customer service in the gap between purchase and shipping and they sent me the shipping info, then in an hour i got the "official" email from them it had shipped. This was a great company to work with and i will buy from them again.