Ian B.

Never written a customer complaint in 35 years of being an adult - well done Peoples Jewelers for inspiring me to do so! Bought a bracelet on-line for my daughters 21st birthday - pretty important (for us at least). Got a notification a day later that the item wouldn't ship until a month later - after my daughters birthday. Contacted their customer 'disservice' and was told that I could only cancel within the first hour of placing the order. They apologized many times but the best they could do was put a request in to cancel the order and couldn't let me know when or if it would be successful. This is the sort of satire I used to laugh at as content from classic British sitcoms - however this is a corporation doing business in the 21st century. Thank you Peoples Jewelers, your stupefyingly low levels of customer awareness and support are truly monumental.