Thumbnail of user ideam

idea M.

Contributor Level

Total Points
93

1 Review by idea

  • Paymate

6/24/10

Here is my experience. Opened PayMate account, to receive $22 for the sale of an item at ebay and its postage.

Item sold June 6,2010. Received the PayMate notice that buyer paid. Within seconds, another one - payment cannot be accepted for security reasons - $22 FROM CREDIT CARD WITH NO LIMITS. In 4 days, after much back and forth wrote to the buyer, but not to me that payment had gone trough. Kept talking about security FOR A $22 cc payment.

Have never sent me an email message, telling that the payment had been received and I should ship my item to the buyer. But, at long last, confirmed int he email that payment had processed, saying that, because of the problems with their web site, I did not get the promised message. When I asked why the payment still not marked at ebay as received, the answer of the alleged VP of sales, marketing, and client services, Greg Quinn, was that ebay had been working on this well known problem. There was no answer to my remark that they can wait for a long time for their competitor to fix the problem

First told me that my payment would be deposited to the bank in a few days, because they need time 'to establish relationship with me". Then that payment would be deposited June 14,2010, This is after they had confirmed my bank account! And this is for deposit of whatever is left after they took their fees.

On June 14,2010 they told me that my payment "cleared".
As of today, June 24,2010, they made no deposit to my bank, they closed my PayMate account without my permission, and nobody replies to emails, asking of whereabouts of my payment.

The alleged VP of the alleged customer service is rude beyond measure and incompetent beyond 10 measures.

The web site design leaves much to be desired, but presently it does not matter, because, it looks like, the web site is for conducting fraudulent operations

I hoped PayMate will straighten PayPal aout, providing healthy competition, But they are worse than PayPal, which I did not think could be possible

idea Has Earned 3 Votes

Idea M.'s review of Paymate earned 3 Very Helpful votes

idea hasn’t received any thanks yous.

idea doesn’t have any fans yet.

idea isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user garyg438
gary g. reviewed Paymate
1/2/20

I recently received an email from this company telling me that my credit card payment for goods...

Thumbnail of user rct
RC T. reviewed Paymate
9/18/14

Horrible, Buyer sent payment via paymate 7-8 months ago and paymate never paid to my account and...