Ring broke after 3 months: metal parts that hold gemstone kept opening for a while and eventually they broke causing gemstone to fall out. I wanted to return this ring and get new one because it was not my fault that ring broke, but administration told, that they don't do returns :) not recommend, awful comunication and very pour quality. Shame.
Thank you for sharing your feedback! We’re so sorry that you experienced an issue with your item.
Upon checking we can see that you have already been in contact with our customer support team and that we have offered the best solution we could. Please feel free to reconnect with our customer support for any questions you might have.
Kind regards,
Moon Magic
Ieva Has Earned 2 Votes
Ieva K.'s review of Moon Magic earned 2 Very Helpful votes
Hello Ieva,
Thank you for sharing your feedback! We’re so sorry that you experienced an issue with your item.
Upon checking we can see that you have already been in contact with our customer support team and that we have offered the best solution we could. Please feel free to reconnect with our customer support for any questions you might have.
Kind regards,
Moon Magic