İlayda A.

Disrespectful company! I ordered a washing machine and it is delivered as damaged. Requested change and it has been 2 weeks that I am waiting for the delivery team to collect the faulty product and deliver the new one.
They don't give a time window for delivery and make you wait at home all day.
Additionally, they kept me waiting all day and didn't complete the delivery twice. Today the customer service said that they couldn't deliver due to it's out of delivery hours after 5pm and booked it for next week. Even it's their fault they give the next available date next week.

In this respect it is going to be my 4th week that I am waiting for a delivery and they have no other solution.

I was ok to bring my faulty product back but they say the warehouse is not open to public.
I don't know how people cope with this system. If you order anything from argos you may have to spend a few weekends at home to wait the collection of any faulty item. Don't order big items from Argos. They are terrible at managing deliveries. It was my last ordering. Unbelievable!