Isaac S.

I ordered a Note 9 Digitizer repair kit which comes with a Note 9 Digitizer and LCD screen. You can buy a repair kit to come with it as well which I opted to do. When it arrived it came with only the digitizer (frame back portion) and the repair kit. It had no screen which is half of the problem with my phone. I tried to get ahold of customer service but they only have email which takes a while for them to respond. I informed them of what happened and they advised I return the product and attached an RMA number but no shipping label. So now I have to pay to return a product that didnt come with everything it should have to hopefully get a return credited. The person who responded to my email seemed like they didnt even read my response in its entirety. Just use another site. I dont recommend this one.