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Isabel M.

Philippines

Contributor Level

Total Points
81

1 Review by Isabel

  • ShippingCart

3/17/22

I have been using this airfreight consolidator Shipping Cart to transport my CDs to the US to the Philippines. DO NOT MAKE THE GRAVE MISTAKE IN USING THIS SERVICE! Without warning, they decided to add this FRAGILE HANDLING exorbitant fees to items that do not need fragile handling. They decide to update their special handling items to include CDs without warning their customers. Kevin wanted to charge me for a single CD which weighs. 2 lbs they want to charge me $23.99! See below for his computation. I asked my sellers to remove the plastic jewel cases so as not to receive the FRAGILE HANDLING FEES and yet, they deemed them FRAGILE HANDLING. There is no manager one can speak with. Only via email. Their customer service reps do not respond to reason. DO NOT MAKE THE MISTAKE OF USING THIS SERVICE.

Tip for consumers:
Don’t use this company. You will regret it. They don’t listen to common sense. Read their special handling fees.

Products used:
I used their airfreight services

Service
Value
Shipping
Returns
Quality

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