Ivan S.

I booked car in Phuket Airport using Website EconomyCarRentals. I paid 21$ (prepayment) using my debit card. When I was booking there was no information about the necessity to provide credit (no debit) card.Then after my payment they sent me voucher where they added: "Please check the required Driver Requirements in this location as well as the Payment part with details about accepted credit cards and guarantee amount which will be reserved/charged on the credit card of the driver, in the terms and conditions you have accepted and have been sent to you with this voucher." But I have already payed! Paid with debit card! They accepted it! Then I visited office of Thai Rent car (provider) in airport in Phuket. They couldn't give me the car because I don't have credit card. I have only debit card. And then EconomyCarRentals said that my payment is unrefundable. They said that I had to have credit card, not debit. But how can I know it? Why did you take my debit payment!? It is horrible! This is not a good business. They just take client's money without providing service. I paid but I didn't get car. Not recommend them! Awfull!