This company was fine to work with when replacing my downstairs AC unit 2 years ago. Now that my upstairs AC unit does not work they won't replace it & are difficult to work with. HVAC people have come out numerous times and can't find why it's not working, besides its age & it needs to be replaced. They want to send me to HVAC company after company until they find the answer they want and I have to pay! DO NOT waste your hard earned money with a company that I will be pursing legal action against if this does not get solved. They raise your fees & won't cover your appliances.