This company policies are unethical and they use trickery to make a dollar.
I attempted to cancel an online order around an hour after purchase. After chatting on line with two customer services reps, calling customer service and a text message from a supposed supervisor; I was told order could not be canceled.
I was charged $8.00 for shipping/handling and must drive approximately 20 mile or pay postage to return the item I didn't want.