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Jacqui C.

Contributor Level

Total Points
80

1 Review by Jacqui

  • BartonPublishing

12/24/23

I purchased the 'subscription' service with full intention of using this product. I discovered that I don't like the taste or consistency. I have asked twice to discontinue my 'subscription.' After 4 months, my bank account is still be credited for your product, although, happily, I did not receive any product this month, December 2023.

Tip for consumers:
I would like to have my account closed, please.

Products used:
Food product

Service
Value
Shipping
Returns
Quality
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Joe B. – BartonPublishing Rep

Thank you for your recent communication regarding your auto order subscription for Ice Tea Lemonade Fiber Greens.

Upon revisiting our records, we note that you initially contacted us on November 1, and we responded promptly on November 2. However, it seems that we did not receive a response to the offer we extended in our message.

As per your request on December 24, we canceled the auto-order on December 26. You will not receive any further shipments. We'd also like to inform you that you also have the option to adjust your auto-order preferences directly through your account on our website.

If you have any outstanding concerns or if there's anything else we can assist you with, please feel free to reach out to support@bartonpublishing.com. Your satisfaction is important to us, and we are here to ensure a smooth resolution.

We appreciate your understanding and value your feedback. Should you have future inquiries or decide to explore our products again, please don't hesitate to contact us.

Thank you for choosing Barton Publishing. We wish you the very best.

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