I walked in the shop that provided the Inpost service, then walked up to the counter and said 'Hello, i'm here to pick up my parcel' and provided my name. The lady serving then got my parcel and handed it to me. She then scanned a bar code on my phone. I said thanks very much, walked towards the door and left the shop. I was happy as I got my item that I ordered and wore it to play football in that evening. All in all I was happy with the service and I think all the staff at InPost UK should be proud of their selves.