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James B.

Contributor Level

Total Points
81

1 Review by James

  • 8x8 Inc

1/1/22

If I could give zero or negative stars I would. This company is as shady as it gets. I have requested to cancel now 4 times. I had been with them for over 10 years. The service and the product have consistently declined since I initially signed up. Despite the declining product I stuck with it to avoid the hassle of changing. When I needed to cancel after it had gotten so bad they said I was still in a contract; which they could not produce and have continued to charge me monthly since. I have made repeated attempts to cancel and my emails are ignored. I have requested calls by management which never came. This is a terrible company and any prospective buyer would be a fool to engage with them unless you want no support, overpriced services and equipment and otherwise like being treated like a number instead of a client. Customer service is terrible, little to no support, etc. I simply could not say enough bad things about this company.

Products used:
VOIP phone service

Service
Value
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