James C.’s Reviews of NewspaperArchive & more

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NewspaperArchive

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“Recurrent charges not authorized.”

9/1/22

I signed up for the 1 mo., billed for 5 recurring months, e-mailed customer service and ignored. Awful.

Tip for consumers:
DO NOT PROVIDE ANY BILLING INFORMATION. THEY WILL BILL YOU WITHOUT AUTHORIZATION.

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Thank you

Brad C. – NewspaperArchive Rep Over a year old

Hello James,

Thank you for reaching out! We're sorry to hear you're not satisfied with our services, and we'd love to get in touch with you via email! You mentioned not having received service, though it's possible that we had simply not received your request, as we regularly address all requests sent to our customer service email address. Additionally, it's possible there was a misunderstanding regarding how our subscription plans work, as it would appear the unauthorized charges you mentioned were the result of your subscription's renewal being active. Would you please reach out to the email address below? We'll do our best to keep an eye out for your request.

customerservice@newspaperarchive.com