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Jamie R.

Contributor Level

Total Points
82

1 Review by Jamie

  • Rent-A-Center

11/22/23

In March of 2023 I got a fridge, washer and dryer, a desk, desk chair and computer. I also got two bed sets, well beds yes sets not so much. The items came and they were not what I had picked out or agreed to, instead of a white princess bed set I got a drab grey kids Jr set, The bed set I picked out was $1100 the one that showed up was $1700, the bed set I picked out was supposed to have a dresser and night stand, and be $1800 instead a huge bed that took up my entire room showed up and it was $3000, I was like where is the rest and they said what rest? That was the first issue. Then the fridge they brought me which was not the one i picked out online either, died in the first week, the second one was ok but smaller yet they priced the same on my paperwork. I returned the bed 3 times until a size I could use showed up. Twin metal bed frames and mattress, still $3000. I didn't sign up for auto pay as I don't like it. They set it up without my permission and then I got hit with overdraft fees for when they pulled the money out of my account the amount was not covered, I called about the beds, the fridge and the billing more than once and all they said was pay more money. $750 for a late payment, $632 for another payment. $180 because they payment was declined. Then the fun started in June I had enough with the store their rude employees and the lack of taking anything I said into consideration. My account was overdrawn by $1700 and then if was closed because 98 further attempts were made to charge me $55, $419,$100, $532 and on and on. All this time they are calling me, my friends and family, multiple times. I returned the items in August as I was out of town from July to Aug. Still, they stopped by my house every day and called me over 100 times. They have been coming by more and more up to 3 times a day and they are parking at the end of my street waiting for me to get in my house form the store and then coming by. That is Stalking!

Tip for consumers:
In the time it took me to fill this out they called me and left a message. That's the third call today.

Products used:
Everything until they decided to stalk me.

Service
Value
Returns
Quality

Jamie Has Earned 2 Votes

Jamie R.'s review of Rent-A-Center earned 2 Very Helpful votes

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