Thumbnail of user janea676

Jane A.

Edinburgh

Contributor Level

Total Points
81

1 Review by Jane

  • FanPass

2/13/23

Purchased two tickets for Man U game for this Sunday 19th Feb. Still waiting on them said it's a trusted seller giving them. My anxiety is through the roof. This is a surprise for my son. Got hotel booked trains etc! Those of you who didn't receive tickets or gain entry with the ones they gave you. Did your bank give the money back with it being a scam? I paid £298 for two tickets

Service
Value
Shipping
Returns
Quality
Thumbnail of user adrient4
Contact F. – FanPass Rep

Hello Jane,

Thank you for your review

Please note that for the majority of the events, tickets are only issued close to the date (24-48 hours before) to avoid counterfeiting.

Your seller has until one day before the event to provide the tickets, however it does not mean it will be done within this time frame and this can be sooner.

In any case, you will receive an email once your e-tickets are ready to download from your Fanpass account

The tickets simply need to be printed off if they are PDF tickets, or to save them onto your phone if they are Mobile QR code. You will then just need to scan them at the gate in order to access the venue

Best
Fanpass Support

Jane Has Earned 1 Vote

Jane A.'s review of FanPass earned a Very Helpful vote

Jane hasn’t received any thanks yous.

Jane doesn’t have any fans yet.

Jane isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user patk741
Pat K. reviewed FanPass
3/30/24

Certainly the worst company you will find, they should be removed from selling tickets. Ordered...

Thumbnail of user jacekd9
Jacek D. reviewed FanPass
3/10/24

Fanpass scammed me, my son on his birthday! We spent the whole Sunday to see the West Ham-Burnley...