I had a very bad experience with Hearing Life. I went to a different place in Toronto and got the same pair of hearing aids for $1,600.00 less. They also provided molds. The condescending, agist attitude had me upset for several days. I think an international company may have bought up the old Hear for Life/Hearing life and it has different people and a different corporate culture/feel. Nothing is transparent including the unitemized bill. Just another COVID loss. It had a really bad international help desk feel. I think the dispenser was quite good once she was done the blurb and could answer questions but she was stuck with a bad protocol. And there were a lot of short cuts. Low level cookie cutter service for a completely non-transparent dispensing fee which grossly inflated the price to $6,700.00.