Janet J.

The customer service representatives are super helpful and polite. My issue is if you live in a Canada and order shoes from her the US sizes are a size larger. So I returned the shoes and filled out their paper requesting a size smaller be shipped to me. I called to follow up as I had not heard back and it's been a month. Instead the gave me a refund but not for the full amount. The charged me for shipping and a shoe restocking fee! So I paid
$51.93. Got a refund of $35.08. Difference is &16.85. The restocking fee and shipping were $6.95 each. What was the other $2.95 for? ‍‍ Anyways... that's bull crap. I won't order from these thieves again.