The Google title says; No Recovery No Charge - this is absolutely not the case so be careful. I paid this agency $1350. 00 to collect $6000. 00 a year ago April. Not one time in a year did anyone ever call me; I called them every month, never received a return call+. I have absolutely no proof that they even tried to collect the money owed to me. Finally after threatening on chat to write this email, an assistant name Ashley called to say the customer moved out of state. Honestly they owe me $1350. 00, I asked for the refund and got "as you can guess" no response.