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Jan M.

Contributor Level

Total Points
103

1 Review by Jan

  • Chico's

6/23/20

I purchased Chico's pull on capris in almost every color. I tried them on and they felt fine. I noticed they were Made in China. I did not wear them for awhile because of Covid. I went to visit my family out of state last week. I wore my first pair of capris and within minutes they stretched out so much that I had to keep pulling them up. They were so uncomfortable. I used a big pin to try to tighten the front and they just stretched out more. The front was baggy, the seat was baggy and I couldn't keep them up. All of the pants were the same. When I got home, I contacted Chico's to see if I could exchange or get a credit. Since I had worn a couple pairs of them once and had washed them, they would not do anything. So, I spent a lot of money for pants that I cannot wear or return or get anything else. I had no idea they would stretch out like that. Very disappointed in Chico's and their customer service.

Tip for consumers:
Be very careful what you buy because even if it fits when you try it on, if the fabric stretches out and you cannot wear them, they will not exchange or give you a credit. I didn’t want money back. I just wanted to get something for the money I spent. They were made in China which surprised me because I thought their clothes were high quality.

Products used:
I can’t use the pants I bought because they stretch out so much and are extremely uncomfortable. Very disappointed and they were made in China.

Service
Value
Shipping
Returns
Quality

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Jan M.'s review of Chico's earned 3 Very Helpful votes

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