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JARI L.

Contributor Level

Total Points
82

1 Review by JARI

  • Argos

3/25/23
Verified purchase

Chromebook broke down within one year warranty period in December 2022. I took it to Argos Keighley where it was bought.

Now three months is passed. The laptop cannot be found. I have a paper receipt from Argos, showing that it was left for service at Keighley Argos.

When the staff could not find it, they asked: "Are you sure it was left to service here at Keighley?" I just pointed the computer printout from themselves saying "KEIGHLEY". What was the response "Yeah but no but...I dont know". Reminded me of Vicky Pollard.

On top, they claimed that the charger did not have a year warranty so it seems that they are selling grey imports, as all legally imported laptops have a genuine UK charger - which do have a warranty.

Just absolutely substandard performance from Argos. My advise: never buy anything electrical from them.

Tip for consumers:
Do not buy electricals from Argos. They do not use manufacturers service and the products are grey imports

Products used:
Laptop

Service
Value
Shipping
Returns
Quality

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