Jarreau L.

Bought a powerbank. Its capacity was less than 25% of what was advertised. Their online policy says money back of item is not as described (inclusive of postage). It cost me just over $20. They offered me a $4 refund and information on how this powerbank is good for the environment (SERIOUSLY). Once I refused they then offered a 50% refund. I said I would return the item and have all my money back as the powerbank was useless. No response. Escalated to my deal team, they said I had to pay for postage - got to the post office and it costs ($9.70). I'm now asking for the initial 50% refund since it's more or less the same as having to post it. They have a money back guarantee on their website; I screenshot this and sent it to them (didn't matter).
The amount of time wasted on this garbage business. Ticket number *******
***DONT BUY FROM MYDEAL!***