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Thomas A.

Enfield, United States

Contributor Level

Total Points
85

1 Review by Thomas

  • Consumer Cellular

9/17/23
Verified purchase

My cell phone had terrible reception. After years of playing my bill on time, I finally decided to switch carriers. I contacted consumer cellular and then the night mare happened. After numerous calls hours and hours weeks and weeks. I was only able to get one phone to work. As of today my wives and sons phone don't work. And they keep billing me for my account that I'm trying to cancel. The new phone carrier said it's taken 3 months to fix accounts. THIS IS OUTRAGEOUS.

Tip for consumers:
Their customer service totally sucks. Been trying to fix issues for three plus weeks. Totally horrendous.

Products used:
Three phone lines.

Service
Value
Shipping
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Quality

Thomas Has Earned 5 Votes

Thomas A.'s review of Consumer Cellular earned 5 Very Helpful votes

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