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I was looking for a special occasion dress for both my daughters and I. Went I went to google and typed mother/daughter dresses, Joyfolie came up. As soon as I went on the sight, it asked me to spin a wheel for a discount. I was thrilled to "land on" a 30% discount. The total for 6 dresses (2 options for each of us) was $383 WITH the 30%. None of the dresses worked and the quality was very poor for the prices. So, imagine my shock when I went to return them and I CANNOT. I can only get store credit because I used the discounted code. Not only do I not have dresses that work and I still have to purchase something, now I am stuck with the company to the tune of almost $400.
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Thank you for your feedback regarding your recent experience. We understand your frustration, and we sincerely apologize for any inconvenience caused. Our sign-up code offers a generous 30% discount on your entire order, but it does not include provisions for refunds. This information is outlined in our terms of service and policies accessible through the provided links. While we are unable to process a refund, we want to assure you that a store credit can be chosen as a return option. If there are any other concerns you may have, we are more than happy to take a further look and assist you in any way we can.