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I purchased 2 dresses for a wedding. The dresses were kept folded in my closet on the top shelf. Each dress was tried on twice.
The wedding was canceled. We had no use For the dresses, they were mad ugly anyway. I sent them back for a return waited over 2 weeks.
First inquiry I was told we didn't receive your return.
Second inquiry while sending proof with my tracking number that they on fact did receive my returns!
They gave me store credit for 44$ for 2 dresses?
Telling me the dresses were damaged? HOW? They literally sat in my closet and were tried on twice
Well then it was... they are past the 30 day return policy and that's why you only get this amount!
This company is horrible!
BUYER BEWARE
Cheap too, the material is cheap. Like Shein...don't buy from here.
Tip for consumers:
Don't buy from here
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Hello Sonya, As previously communicated, there was a misunderstanding, and we believe it's essential to make sure it's clear. There was only one return item associated with the order under your email and name, while the second order was under different details. After receiving the correct information, we promptly located and processed your return. Although the items were returned beyond the designated timeframe and in a specific condition, we went beyond our policy, providing store credit as expected with a goodwill gesture. We want to assure you that we handled the situation professionally and fairly. Feel free to reach out if we can provide further clarification.