Jayne A.

I was a loyal customer for years but their quality has gone down hill. I recently had an item break after wearing it only wearing it 3 times. The zipper just split open. Their sizing is inconsistent, fabric is all plastic if you read the materials and I've had several items rip immediately.

I left a one star review of the recent zipper incident and customer service reached out. When I told them the item was left in the hotel I was on vacation in they basically said never mind. When I expressed that I felt they reached out to save face on my bad review someone else responded asking me to fill out a form in the future instead of a review.

Don't buy from this brand because you're just buying trash and their customer service will pretend to help just to make it seem like they are.

Don't waste your money. They won't refund you no matter what. This is a trash site that claims your satisfaction but actually has zero customer service. They'll reply to this saying someone will reach out but I've contacted their support several times with no help. The risk of losing money or having an unqualified person in your home is high due to the fact they make it impossible to report scammers. Again just don't do it.