I'm thoroughly disappointed in this company. My husband recently passed away and my sister encouraged me to sign up with eharmony. After 20 minutes, I contacted eharmony and requested a refund and cancellation of my contract... I was definitely within the 3 day cancellation policy period.
They refused both of my requests.
Most of the matches they give you are with men who look like they're on welfare - it was a complete joke. Furthermore, 95% of the men lived over 2 hours away from me.
I contacted eharmony numerous times requesting cancellation - each time my request is denied.
I'm so disappointed in this company. Their reputation will eventually surface. I'm going to share my experience with anyone who asks or any review site I can find so others don't have to be robbed like I was.