j d.

We ordered a neon sign for $699.99. It didn't come on time so we contacted them and was told that it was being custom made-LIE. They say they are in CA, but when it finally came, it came from CHINA. THEY sent the WRONG size. They sent a size that sells for $379. After going back and forth with them, we were told we would have to send it back for a full refund-to China! Over $700 to ship it there. We used PayPal and they were of no help. We finally got them to refund us $200 back. ONLY $200. THEY MADE THE MISTAKE! THEY will NOT honor their mistake. No phone number to call so you have to do everything via email and good luck with that!